Consumers’ rights and remedies are defined in a large number of laws and regulations, both state and federal. From this page you can access the text of a number of these. Also, click "Resources” below for links to state and federal agencies and some non-governmental organizations that may be able to provide useful information. However, for expert legal advice on consumer issues, you should consult an attorney who knows and practices in this area of the law.
Vermont Statutes
- Charitable Solicitations Law
- Consumer Protection Act
- Debt Collection Rule
- Fair Credit Reporting Act
- GE Food Labeling Statute
- Motor Vehicle Retail Installment Sales Financing Act
- Pay-Per-Call Statute
- Retail Installment Sales Act
- Usury Laws
Vermont Consumer Protection Rules issued by the Vermont Attorney General
(Prior to May 2012, these rules were known as the Consumer Fraud Rules CF100 through CF120)
- CP 100 (Definitions)
- CP 101 (Chain Distribution Schemes)
- CP 102 (no current rule)
- CP 103 (Bait Advertising)
- CP 104 (Debt Collection)
- CP 105 (Substitution of Products/Failure to Deliver)
- CP 106 (Disclosure of Refund Policy)
- CP 107 (no current rule)
- CP 108 (Odometers)
- CP 109 (Contests and Prizes)
- CP 110 (Deceptive Pricing)
- CP 111 (Liquefied Petroleum "Propane" Gas)
- CP 112 (Fair Credit Reporting)
- CP 113 (Telephonic Home Solicitation Sales)
- CP 114 (Distress Sales)
- CP 115 (Rent-to-Own Disclosures)
- CP 116 (Sale of Vacation Packages)
- CP 117 (Statements of Origin)
- CP 118 (Automobile Advertising)
- CP 119 (Charitable Solicitations)
- CP 120 (Representations Of Vermont Origin) (including FAQ's and Consumer Perception Survey)
- CP 121 (Labeling of Food Produced with Genetic Engineering
Resources
State and federal government websites of interest to consumers:
Federal Communications Commission (interstate telecommunications)
Federal Drug Administration (national food and drug regulation)
Federal Reserve Board (interstate banking)
Federal Trade Commission (national consumer protection)
National Highway Transportation Safety Administration (auto safety)
Canadian Anti-fraud Centre (Canadian telemarketing)
U.S. Commodity Futures Trading Commission (regulation of commodities trading)
U.S. Consumer Product Safety Commission (product safety)
U.S Postal Service (mail fraud)
U.S. Securities & Exchange Commission (securities regulation)
Vermont Consumer Assistance Program (consumer complaints)
Vermont Agency of Agriculture, Food and Markets (weights & measures, scanners, unit pricing)
Vermont Department of Banking, Insurance, Securities & Health Care Administration
Vermont Health Department Vermont Public Service Department (in-state telecommunications, utilities)
Vermont Rental Codes (legal health & safety requirements in Vermont rental housing)
Vermont Secretary of State (business database, professional regulation)
Websites of interest to consumers but not affiliated with any governmental agency:
American Association of Retired Persons (AARP) (older persons)
Better Business Bureau (complaint data on businesses)
Center for Auto Safety (auto safety)
Consumer Federation of America Consumers Union (publisher of Consumer Reports)
National Consumers League National Fraud Information Center (consumer fraud database)