Check out resources from the Small Business Resource Center here. Find information on Vermont laws pertaining to business, scam prevention, community resources, and commonly asked business-related questions.
Find Answers to Your Common Questions Here:
Acquiring Commercial Property
Doing your due diligence before making a financial commitment to a commercial space is imperative to avoiding unexpected and unwelcome surprises. Use your community of resources to get quality information before you commit.
Follow this five-point checklist to determine whether permits are required for you to locate your business where and how you’d like:
- Talk to your local zoning administrator. Email ago.smallbusiness@vermont.gov or call 800.649.2424 for contact information.
- Talk to the Division of Fire Safety.
- Talk to your regional permit specialist at the Agency of Natural Resources | Department of Environmental Conservation.
- Get a Phase I Environmental Site Assessment, conducted by a qualified environmental professional. Request that the assessment meets the most recent ASTM E1527 13 standard. There is assistance available to fund this assessment, and you can find more information here.
- Other resources may also help you avoid unexpected costs, such as an experienced commercial real estate broker, a commercial real estate attorney, a commercial lender, an accountant and a civil engineer.
- Finally, consult an attorney to see if permit acquisition for your use and occupancy should be a contingency in your lease contract or purchase and sale contract.
If you get assistance early and often from these knowledgeable sources, you can determine time, cost and feasibility for acquiring municipal and State permits – in turn avoiding unexpected expenses and unanticipated and uncontrollable delays.
Agricultural Industry Resources
Working with a variety of stakeholders, CAP has compiled this list of resources for some of the most pressing concerns in the agricultural industry. Know a link or issue that should be included? Email AGO.smallbusiness@vermont.gov.
Ban the Box
Employers are not permitted to ask about a job applicant’s criminal history on an initial employment application form. This gives fair consideration to promising candidates with a criminal history.
TJ was a strong advocate for this law, which is in line with his criminal justice reform ideals. If your business is interested in giving folks another chance — check out our plain language information. Working Fields LLC is another excellent resource, and you may be eligible for the Work Opportunity Tax Credit.
Here is the complete Fair Employment Practices statute.
Cause-related Marketing
If your business is fundraising for a cause, you must be sure to clearly state the charitable organization’s name, the amount that will be donated, and if there is a maximum donation amount. Examples and additional information can be found on this website.
Here is a link to the complete cause-related marketing statute (see Subchapter 6).
COVID-19 Guidance
The COVID-19 pandemic presents an unsettling and challenging time for small businesses. The Attorney General’s Office has created a COVID-19 Resource & Information webpage with information for small businesses.
Learn more from the Small Business Administration about COVID-19 relief for small businesses.
Credit Card Equipment Leases
On July 1, 2018 a new law went into effect that provides small businesses with 45 days to cancel a credit card equipment lease. The new law also gives small businesses more, and clearer, information about the terms of the credit card equipment lease.
Some of the highlights of the law are:
- Disclosure of whether the terminal can be purchased and if so, the cost of purchase;
- Contact information for the parties;
- An explanation of the salesperson’s relationship to the entity financing the lease;
- A prohibition of “forum shopping,” which refers to some finance companies’ practice of a 45-day cancellation period. This is designed to allow a merchant to receive a bank statement so they can see how much is actually being debited from their account before committing to a 4-year lease; including in the contract a clause that chooses a court with laws more favorable to it than to the merchant;
- Requiring a reasonable font size.
Here is the complete Credit Card Terminal Finance Leases statute.
If you entered into a credit card equipment lease before July 1, 2018, the new law does not apply. However, you still have a right to cancel every sale made either in person or by phone within three days of the sale. The seller must provide you with notice of this right. If you did not receive such notice, then you may cancel your lease at any time until that notice is provided.
Vermont businesses seeking more information can check out our plain language information, and here is the complete three day right to cancel statute.
Cybersecurity
Cyber criminals target businesses of all sizes. The Federal Trade Commission has developed guidance and materials to help you protect your business. The Cybersecurity & Infrastructure Security Agency is another resource for cybersecurity training.
Data Broker Regulation
On January 1, 2019, a new law went into effect that requires Data Brokers to register with the Vermont Secretary of State annually and maintain certain minimum data security standards. The deadline for registering was January 31, 2019. Registration can be completed on the Secretary of State’s website.
Our office released guidance to assist Data Brokers in complying with Vermont’s new Data Broker Regulations. If you’re still unsure if your business falls within the definition of “Data Broker,” you can email AGO.Info@vermont.gov or call 802.828.3171 for help.
Here is the complete Data Broker Regulation statute.
Drug and Alcohol Testing
Vermont allows employers to test current employees for alcohol or drugs only in very limited circumstances, where the employer has in place a detailed and specific set of protocols and procedures. Random drug testing is explicitly prohibited. Check out our plain language information on drug and alcohol testing, written for employers.
Here is the complete drug testing statute (see Subchapter 11).
Earned Sick Leave
Employers must accrue earned sick leave for all employees–at least one hour of sick leave for every 52 hours an employee actually works. It can be used for the employee or their family, during illness, for obtaining health care or long-term care, traveling to an appointment, or addressing the effects of domestic violence or stalking. Employers seeking more information can check out our plain language information.
Here is the complete Earned Sick Leave statute.
Gift Certificates
If your business issues gift certificates or gift cards, they cannot expire sooner than five years from being issued. The expiration date must be printed on the certificate or card. Upon expiration, the remaining value must be refunded. There are exceptions for certain kinds of promotional gift certificates. If no expiration date appears, then the law treats the certificate or card as not having an expiration date.
Here is the complete Gift Certificates statute.
Hiring Your First Employee
You’ve established a business as a sole proprietor in Vermont. Even better – you’re growing and need to hire your first employee. We’ve put together the steps you need to take to comply with Federal and State laws.
Businesses are also encouraged to speak with an accountant and/or attorney to assure compliance. These folks can also help with best practices and policies for: the hiring process, personnel issues, recordkeeping and insurance.
Identity Theft Impacting Businesses
Identity theft of businesses can manifest in different ways. A scammer might gain access to a business’s EIN (federal employer identification number) and use it to open bank accounts, loans, credit cards, and merchant credit card processing accounts without consent, for example. In addition to regularly reconciling existing accounts and reviewing for erroneous billing and fraud, businesses can regularly review their credit reports for unknown opened accounts. The three major national business credit reporting bureaus for businesses are Dun and Bradstreet, Experian Business, and Equifax Business. Contact the bureaus directly about obtaining your credit report. Experian Business, for example, provides a complimentary credit report if the business experienced an adverse action and provides supporting documentation (a police report).
Businesses can obtain more information about identity theft recovery at the Federal Trade Commission’s IdentityTheft.gov website.
If a business finds their EIN is used to submit fraudulent tax returns or tax forms, businesses should notify the IRS and utilize their standard procedures.
Landlord Restoration Program
The Landlord Restoration Program (Program) launched in 2017 by the Attorney General’s Office and the Department of Health. The Program provided: (i) information and resources to landlords, (ii) extended time for repairs, and (iii) a waiver of state enforcement for past non-compliance. The Program, which concluded in 2018, was piloted in five Vermont towns that had elevated blood lead levels in children: Rutland, Bennington, Bellows Falls/Windsor, Barre, and St. Albans. Compliance rates suggest that the pilot program was effective in increasing property owner compliance. Compliance rates went up by an average of 14%, with several towns seeing around 20% increases.
A copy of the complete report on the Landlord Restoration Program can be found here.
More information on Vermont’s Lead Law is available here.
Nursing Moms
Vermont businesses are required to offer nursing mothers time and private space to express breast milk for three years from the birth of their child. Employers seeking more information can check out our plain language information, this quick-reference factsheet, and solutions sorted by industry.
Employers cannot discriminate against an employee who exercises her right. If this right is violated, employees can contact the Attorney General’s Civil Rights Unit at 802-828-3657 or 888-745-9195.
Here is the complete Nursing mothers in the workplace statute.
PFAS Guidance for Manufacturers, Suppliers, and Distributors
PFAS are toxic, human-made substances that persist in the environment, commonly referred to as “forever chemicals.” In 2021, Vermont’s lawmakers enacted a ban on PFAS in food packaging, firefighting foam, ski wax, and carpets and rugs. This ban went into effect on July 1, 2023.
Specifically, under Vermont law 18 V.S.A. § 1671-1695, a manufacturer, supplier, or distributor shall not manufacture, sell, offer for sale, distribute for sale, or distribute for use the following products if per- and polyfluoroalkyl substances (PFAS) have been intentionally added to them and are present in any amount:
• Food packaging
• Residential carpets and rugs
• Aftermarket stain and water-resistant treatments
• Ski wax and related tuning products
Businesses should review the PFAS Guidance for Manufacturers, Suppliers, and Distributors for definitions, details on the law, and frequently asked questions.
For technical questions, contact the Vermont Department of Health via email at AHS.VDHEnvironmentalHealth@vermont.gov or by telephone at (800) 439-8550.
For general questions about enforcement, contact the Vermont Attorney General’s Office via email at AGO.Info@vermont.gov or by telephone at (802) 828-3171.
To learn more about PFAS in Vermont, visit the Department of Environmental Conservation’s website.
Pregnant Employees
Employers are required to make reasonable accommodations for pregnant employees. Examples of accommodations include permitting additional breaks or providing equipment to fulfill essential functions of the job. Employers can check out our plain language information for additional details and learn more from the Vermont Commission on Women.
Recreational Marijuana
Are you a business owner with questions about the marijuana laws that took effect July 1st? Our office released guidance aimed at assisting employers in navigating Vermont’s new recreational marijuana laws.
We welcome public input on the new guidance to ensure employers and employees have a fair chance to comply with their legal obligations and exercise their rights. Comments or questions should be directed to our Civil Rights Unit at ago.civilrights@vermont.gov.
Here is the complete Act 86 (An act relating to eliminating penalties for possession of limited amounts of marijuana by adults 21 years of age or older).
Scams Affecting Businesses
Vermont businesses regularly report scams, including utility disconnection threats, unsolicited/fake invoices, fake orders of goods or services, imposters of business personnel, and IRS debt collection scams. It is important that businesses establish internal processes to ensure payments are sent to valid sources!
Visit our Business Scam Information page for more information.
Security Breaches
If your business suffers a security breach, you must notify the Attorney General within 14 days of discovery and the affected customers within 45 days of discovery. You can notify the Attorney General via email to AGO.DataSecurity@vermont.gov or by telephone 802-828-5479. There are a handful of additional requirements and we are happy to walk you through them. Additional resources can be found on the Attorney General’s Privacy and Data Security webpage.
Other helpful resources include the #WhatTheHack slide deck from Tech Jam on 10/20/2017 and the Anatomy of a Data Breach presentation from Tech Jam on 10/19/2018. Here is the complete Vermont Security Breach Notice Act.
Small Business Loans
There are an increasing number of commercial loans available to Vermont businesses. A number of commercial lenders offer “quick loans” or “EZ cash” via the internet (or use spam email, pop-up ads, or text messages). In some instances, the company may be soliciting commercial loans on behalf of a lender. Here in Vermont, commercial lenders and loan solicitors are required to be licensed, or otherwise exempt from licensure AND must clearly state rates, terms, and conditions. Here is information on how to protect yourself from illegal loans.
Sexual Harassment Prevention in the Workplace
We created video guidance aimed at assisting Vermont employers in understanding workplace sexual harassment laws. The video, entitled Preventing Sexual Harassment in the Workplace, provides businesses with an overview of Vermont’s current workplace sexual harassment laws and summarizes employers’ obligations under the law. Comments or questions should be directed to our Civil Rights Unit at ago.civilrights@vermont.gov.
According to the Vermont Department of Labor, all Vermont employers are required to display specific workplace right posters. Here is the Vermont Department of Labor’s Sexual Harassment is Illegal poster and Sexual Harassment Model Policy for employers.
Social Media Privacy
Employees are under no obligation to share their personal, social media accounts with their employers. Employers cannot require employees or job applicants to: access social media accounts in front of them, “friend” or “follow” them, or adjust account privacy settings in order to make posts publicly visible. Employers can require social media access that is mandated by law and for certain bona fide investigations. Here is the complete statute.
Unsolicited Merchandise Protection
If you received a product you did not order, you can refuse the delivery or dispose of the product without obligation to the seller. Conversely, if you receive a document that looks like a bill, invoice, or statement of account due, but is really just an offer to sell goods or services, then we want to hear about it.
Here is the complete Unsolicited Merchandise statute.
Vermont Origins
To qualify as a Vermont product, your item needs to be produced in-state with materials from Vermont and your company must have a substantial presence in the state. Vermont company names are permitted on non-Vermont products if they are accompanied by specified disclosures, so that consumers understand what they are buying. We encourage businesses and entrepreneurs to contact us with questions to assure fairness, compliance and accuracy in promoting brands and products.
Here is the complete Vermont Origins rule (see CP120).
Want to learn more about Vermont’s consumer protection laws?
Check our Laws and Regulations page for links to state and federal statutes, as well as Vermont’s Consumer Protection Rules:
Have another question you need answered? Email or call us!