Office of the Vermont Attorney General

Consumer Assistance Program at the University of Vermont

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For over three decades, the Vermont Attorney General and UVM have worked together to help Vermont consumers and businesses. CAP student volunteers and professional staff can help you solve problems with a business, find answers from state government and connect you with other resources.

Consumer InformationPress Releases

Volkswagen Settlement Restitution Claims Forms Available For Vermont Consumers

CONTACT: Christopher Curtis, Chief Public Protection Division 802-828-5586 MONTPELIER – In May, the Vermont Attorney General’s...

November 30, 2018

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Consumer Information

Identity Theft and Information on the Equifax Data Security Breach

To check if you were personally affected by the breach, you may visit Equifax’s website: www.equifaxsecurity2017.com. To place a fraud...

November 28, 2017

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Consumer Information

Lead-safe Housing for all: Landlord Restoration Program

The Landlord Restoration Program (Program) is for landlords/owners of pre-1978 rental property. Our goal is to help ensure lead-safe...

November 28, 2017

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Today I announced that a coalition of attorneys general reached a settlement with Equifax after an investigation into the largest-ever breach of consumer data. The investigation found that Equifax’s failure to maintain a reasonable security system enabled hackers to penetrate its systems, exposing the data of 56 percent of American adults, including more than 250,000 Vermonters in 2017.

The settlement with Equifax includes a Consumer Restitution Fund of up to $425 million which will reimburse consumers for out-of-pocket costs that resulted from the breach (such as fees paid for credit freezes or professional fees paid to address identity theft) and compensate consumers for up to 20 hours of time spent remedying issues arising from the breach, at $25 per hour. Equifax will also offer affected consumers extended credit-monitoring services for a total of 10 years, and 18 years for affected minors. Consumers will be able to obtain information about the settlement, check their eligibility to file a claim, and file a claim on the Equifax Settlement Breach online registry, www.EquifaxBreachSettlement.com.

This was a historic and unprecedented breach of consumer data. Vermonters deserve to have their most sensitive personal data protected by the companies who handle it, especially when obtained without their clearly expressed consent. When a major corporation like Equifax, whose sole business is trading in other peoples’ data, does not take basic steps to protect that data, there must be serious legal consequences. I believe this settlement will help Vermonters respond to Equifax's failure to maintain a reasonable security system.

For the full press release, visit ago.vermont.gov/blog/2019/07/22/vermont-secures-1-85-million-settlement-from-equifax/
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16 hours ago

Attorney General T.J. Donovan
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