You are not alone. Millions of people are scammed each year. Scammers induce fear and create a sense of urgency for you to react by releasing personal information or payments. Once scammed, an individual may become the target of additional scams, even some that claim to recoup funds.
Get recovery steps and information by completing the Online Scam Form
Loss of Personal Information
Your personal identifying information in the hands of a scammer can be detrimental, even if you do not have established credit. Scammers may open credit accounts with your information, such as car loans, credit cards, and mortgages. You can take steps to secure your identity to prevent a scammer from using your information for their financial benefit.
If you provided your Social Security number:
- File and identity theft report with the Federal Trade Commission: https://www.identitytheft.gov
- You may also file an identity theft police report with your local police or county sheriff.
- Protect your credit: set up a credit fraud alert and/or security freeze and check your credit reports regularly: https://www.consumerfinance.gov/consumer-tools/credit-reports-and-scores/
If you provided
bank account information, contact your bank as soon as possible.
credit card information, contact your credit card company as soon as possible.
your driver’s license number, contact the Vermont Department of Motor Vehicles (DMV): 802-828-2000.
your Medicare ID number, contact the Medicare fraud unit: 1-800-MEDICARE
NOTE: If your Medicare number is your Social Security number, follow the instructions above concerning identity theft reporting.
Loss of Funds
Scammers use manipulative tactics to coerce the immediate transfer of funds utilizing methods that will send funds quickly that cannot be easily refunded or traced. Once a scam has been identified following the transfer of funds, the first step is to call the transfer company to alert of the fraud, inquire as to the status of the funds and request a hold and refund if funds have not been transmitted.
Bank/Check Monetary Loss
Contact your bank right away!
Credit Card Monetary Loss
Contact your credit card company right away!
Cryptocurrency Monetary Loss
Contact your cryptocurrency exchange used to send the money right away!
And, report to:
- The FBI's Internet Crime Complaint Center at ic3.gov
- The Commodity Futures Trading Commission (CFTC) at CFTC.gov/complaint
- The U.S. Securities and Exchange Commission (SEC) at sec.gov/tcr
- The Federal Trade Commission at ReportFraud.ftc.gov[/su_spoiler]
Gift Card Payments Monetary Loss
If you provided numbers on the back of the card to a scammer, you should contact the gift card company immediately by locating the number on the back of the card!
Amazon: 1 (888) 280-4331
Ebay: 1 (866) 305-3229 Say “representative", then say “gift card”.
Google Play: 1 (855) 466-4438
iTunes: 1 (800) 275-2273. Say “gift card” to connect with a live representative.
Mailed Money Monetary Loss
If you mailed money orders or cash to a scammer, you should contact the US Postal Inspection Service!
US Postal Inspector: (877) 876-2455
In addition, call the Post Office, UPS, or FedEx location where the money was sent from.
Peer-to-Peer (P2P ) Payments Monetary Loss
PayPal: report a fraudulent transfer via your app or online account, Call: 1 (888) 221-1161
Venmo: report a fraudulent transfer via your app or online account, Email: email@example.com
Google Pay/Wallet: report a fraudulent transfer via your app or online account.
Apple Pay/Wallet: report a fraudulent transfer via your app or online account
Cash App & Square Cash: report a fraudulent transfer via your app or online account, Call 1 (855) 351-2274
Zelle: report a fraudulent transfer via your app or online account, Call 1 (844) 428-8542
Wire Transfer Monetary Loss
If you wired money, you should contact the Wire Transfer Company immediately!
Western Union: 1 (888) 280-4331
MoneyGram: 1 (800) 666-3947
Ria: 1 (800) 343-3831
Multiple Modes of Transfer
Contact money transmitters right away!
Reference above for transfer-specific information.
In addition to the loss of personal information and funds, scams can also impact personal wellbeing. For those personally affected by scams, there are support services throughout the state.
Multiple Modes of Transfer
United Ways of Vermont's 2-1-1 information and referral hotline can connect you to counseling and support services in your area.
- Call 2-1-1 from your Vermont phone, or direct at (802) 652-4636.
- Text your zip code to 898211
National Crisis Lines
- 24 hr: Crisis Text Line text “VT” to 741741
- 24/7 hr: Pathways Vermont Support Line (833) VT-TALKS/(833) 888-2557 or text (833) 888-2557
- 3pm-9pm: Peer-operated Youth Hotline (877) YOUTHLINE or (877) 968-8454
- 24 hr: National Suicide Prevention Hotline (800) 273-TALK or (800) 273-8255 or 9-8-8
- 24 hr: National Hopeline Network (800) 442-HOPE or (800) 442-4673
- 24 hr: Veterans Suicide Prevention Line (800) 273-8255, #1
- 24 hr: National Domestic Violence Crisis (800) 799-SAFE or (800) 799-7233
- 24 hr: National Sexual Assault Line (800) 656-HOPE or (800) 656-4673
- 24 hr: Suicide Hotline (800) SUICIDE or (800) 784-2433
- 24 hr: Trevor Hotline/LGBTQ Youth (866) 4-U-TREVOR or (866) 488-7386
- 24 hr: National Runaway Switchboard (800) RUNAWAY or (800) 786-2929
- 24 hr: Native American Youth Crisis (877) 209-1266
- 24 hr: Disaster Distress Helpline (800) 985-5990 or text “TalkWithUs” to 66746
- 24 hr: NAMI National Helpline (800) 950-6264 [/su_spoiler]
Area-Specific Help in Vermont
- Clara Martin Center Crisis Line: 1-800-639-6360 (24 small towns in the Randolph, Bradford, Wilder, VT Area)
- Counseling Service of Addison County Crisis Line: 1-800-388-7641
- Howard Center Crisis Line: 1-802-488-7777 (First Call for Chittenden County)
- Heath Care and Rehabilitation Services Crisis Line: 1-800-622-4235 (Springfield, VT area)
- Lamoille County Mental Health Crisis Line: 1-802-888-8888 (weekends and after 4:30 weekdays) 1-802-888-5026 (Monday through Friday 8am to 4:30pm)
- Northwestern Counseling and Support Services Crisis Line: 1-802-524-6554 (St. Albans, VT based)
- Northeast Kingdom Human Services Crisis Line: (Derby) 1-802-334-6744 (St. Johnsbury) 1-802-748-3181
- Pathways Peer Support Line call or text 1-833-888-2557
- Rutland Mental Health Services Crisis Line: 1-802-775-1000
- United Counseling Service Crisis Line: (Manchester) 1-802-362-3950 (Bennington) 1-802-442-5491
- Washington County Mental Health Crisis Line: 1-802-229-0591 [/su_spoiler]
Make Another Report
Scam reporting is an essential part of scam prevention and education strategies in maintaining public awareness about scams. Thank you for taking your time to report the scam you encountered to help prevent others from being scammed.
Know About Scams
Learn more about scams from the Consumer Assistance Program website and blog.